Bulk SMS & WhatsApp for Travel Agencies, Hotels and Tour Operators
Confirm bookings instantly, send rich itineraries on WhatsApp, alert guests to changes and fill off-season rooms with offer campaigns — in every language your travellers speak.
Travel runs on trust and timing. A booking confirmed the moment it is made, an itinerary that arrives with photos and maps, a flight-change alert that reaches the guest before they leave for the airport — these moments define the experience. Guru SMS gives travel agencies, hotels, resorts and tour operators across India the tools to communicate flawlessly at every step.
WhatsApp transforms guest communication. Instead of a plain confirmation text, send a rich itinerary with hotel photos, day-by-day plans, maps and tap-to-call support — exactly what modern travellers expect. SMS guarantees the critical alerts always land, even where data does not, and OTPs secure online bookings.
Beyond the trip itself, messaging fills rooms and builds loyalty: off-season offer campaigns, festival packages, check-in and check-out reminders, and post-stay feedback requests that lift your ratings. With multi-language support, you greet domestic and international guests in the language they understand.
What slows down Travel & Hospitality businesses
Bookings need instant confirmation
Guests worry until they see confirmation. Instant SMS and WhatsApp messages reassure them and cut anxious support calls.
Plans change at the last minute
Flight delays and schedule shifts must reach guests fast. Real-time alerts prevent missed connections and frustration.
Off-season rooms sit empty
Idle inventory is lost revenue. Targeted offer campaigns to past guests drive bookings in the lean months.
Tourists speak many languages
A confirmation a guest can't read fails. Multi-language SMS and WhatsApp meet domestic and foreign travellers in their tongue.
How Guru SMS helps Travel & Hospitality
Instant Booking Confirmations
Automated SMS and WhatsApp confirmations the moment a booking is made, with details, reschedule options and support links.
Rich Itineraries on WhatsApp
Day-by-day plans with hotel photos, maps, vouchers and tap-to-call support delivered as a polished WhatsApp message.
Real-Time Change Alerts
Flight delays, gate changes, pickup times and weather advisories reach guests instantly so plans never break down.
Off-Season & Festival Offers
Targeted SMS and WhatsApp campaigns to past guests fill rooms during lean periods and promote seasonal packages.
Secure Booking OTPs
Sub-second OTPs protect online reservations, payments and account logins on your site or app.
Feedback & Reviews
Post-stay feedback requests and review prompts lift your ratings and surface issues before they reach public platforms.
The right mix for Travel & Hospitality
These Guru SMS services work best for your industry — combine them for maximum impact.
Bulk WhatsApp Marketing
Broadcast rich WhatsApp campaigns with images, PDFs, buttons and catalogues.
Learn moreBulk SMS Service
Promotional & transactional SMS campaigns with 98% delivery across every Indian operator.
Learn moreOTP SMS Service
Sub-second OTP delivery on a dedicated transactional route with automatic failover.
Learn moreIVR Service
Multi-level IVR menus, call routing and recordings for a professional caller experience.
Learn moreTravel & Hospitality messaging, city by city
Local support and pricing for travel & hospitality businesses in your city:
Travel & Hospitality Messaging — FAQs
Can booking confirmations be sent automatically?
Yes. Our API connects to your booking engine or property-management system so confirmations, reminders and change alerts fire automatically at each step, with no manual sending by your front desk.
Can I send itineraries with photos and maps?
Yes — that is WhatsApp's strength. Send day-by-day itineraries with hotel images, location maps, PDF vouchers and tap-to-call buttons, giving guests a rich, reassuring experience SMS alone cannot.
Can I message international guests in their language?
Yes. Full Unicode support lets you send in any language, and you can segment your list to greet domestic guests in a regional language and international guests in English or their own script.
Is DLT registration needed for travel businesses?
Yes, like all commercial SMS in India. We register your booking, reminder and promotional templates free of charge and guide you through the process, which usually completes within a few days.
Can a small travel agency afford this?
Yes. Pricing is pay-per-message with volume slabs and no setup fee, so even a single-office agency or boutique hotel can run confirmations and offers economically. Request a quote for your volumes.
How do guests reach us back?
On WhatsApp, guests reply directly to a shared inbox your team manages, optionally with a chatbot answering common questions. An IVR reservation line can also route calls professionally to the right desk.
Turn every trip into a five-star experience
See how hotels, agencies and tour operators across India delight guests with Guru SMS. Call +91-9853084604 for a free demo built around your bookings.
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